1https://drive.google.com/file/d/0B-jqATs_7kjHcWJ4MHN2cXYzbDg/view?usp=sharing2https://drive.google.com/file/d/0B-jqATs_7kjHbEhaX0dYUklISWc/view?usp=sharing Wuuuuuuuuuuuuuuuuuuuuuaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhh... Agaaan keceeeS E N S O R. Terimakaasihhh banyaaaakkk gaaannn.. Enggak samp...
Siang gan..Boleh request jurnal buat tesis.. Judul : Determinants of customers' complaint intention: Empirical study in the context of China's retail industry Author : LiYin Jin (School of Management, Fudan University, Shanghai, China) http://www.emeraldinsight.com/doi/abs/10.1108/20408741011032