Jangan lupa sertakan link yang dimaksud agar dapat dengan mudah dicari https://drive.google.com/file/d/0B-jqATs_7kjHS2lqcGpBN0wzak0/view?usp=sharing Terima kasih banyak gann....
judul: Investigating passengers’ intentions to use technology-based self check-in services pengarang: Jin-Long Lu, Hung-Yen Chou, Pei-Chuan Ling terbit: Transportation Research Part E: Logistics and Transportation Review March 2009, Vol.45(2) :345–356 thankss ya gann sebelumnya