Malem bro, mau request jurnal berikut: 1)Title: "Service‐oriented Thinking and its Implications for the Marketing Mix" Author: Mary H. Beaven, Dennis J. Scotti Publisher: MCB UP Ltd http://www.emeraldinsight.com/doi/pdfplus/10.1108/EUM0000000002521 2)Title: "The five Vs ‐ a b
