gan misalnya kek gini bisa ga ?? Title : Pengaruh Switching Barrier Terhadap Loyalitas Pelanggan Pada Anna Sui Hair And Make Up Kompleks Tasbi Medan Author : Alvi Nazrya http://www.researchgate.net/publication/42352649_Pengaruh_Switching_Barrier_Terhadap_Loyalitas_Pelanggan_Pada_Anna_ Sui_Hair_An
http://www.mediafire.com/view/2u5s72bd28hd2cc/jones2000.pdf http://www.mediafire.com/view/1apq22npqf8vv80/ranaweera2003.pdf thanx berat gan,semoga lancar rejekinya ya :angel
1 lagi gan Title : The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting Author : Chatura Ranaweera (School of Business, Wilfrid Laurier University, Waterloo, Ontario, Canada) Jaideep Prabhu (Judge Institute of Management, University o
gan request donk Title : Switching barriers and repurchase intentions in services Author : Michael A Jonesa, David L Mothersbaughb, Sharon E Beattyc Publisher : Science Direct http://www.sciencedirect.com/science/article/pii/S0022435900000245 terima kasih