Mau Req Jurnal. . 1. Title : Customer loyalty and complex services: The impact of corporate image on quality, customer satisfaction and loyalty for customers with varying degrees of service expertise Authors : Tor Wallin Andreassen (Norwegian School of Management, The Graduate School, and Stockholm
Malam gan, mau req jurnal. 1 External and internal trigger cues of impulse buying online Authors: Dawson, Sandy; Kim, Minjeong Source: Direct Marketing: An International Journal, Volume 3, Number 1, 2009, pp. 20-34(15) Publisher: Emerald Group Publishing Limited http://www.ingentaconnect.com/cont...
