CODE.ID is a software development service company that focuses on helping our customers turn their best ideas and innovations into a product -- that can be enjoyed and used in any computing platform, with any technology available.
CODE.ID is looking for


Application Support
Deskripsi pekerjaan:
Melakukan aktifitas pemeliharaan dan perbaikan terhadap perangkat lunak dari beberapa klien dan memastikan aktifitas tersebut tidak melebihi Service Level Agreement (SLA)
Memberikan solusi baik sementara ataupun permanen pada perangkat lunak terhadap laporan klien
Melakukan aktifitas instalasi dan konfigurasi perangkat lunak
Melakukan review dokumentasi dari perangkat lunak
Melakukan pembuatan laporan ke klien terhadap aktifitas pemeliharaan selama periode tertentu

Kualifikasi teknis:
Berpengalaman sebagai Application Support atau Helpdesk setidaknya 1-2 tahun
Berpengalaman dengan bahasa pemrograman .NET baik desktop ataupun web-based application
Berpengalaman dengan SQL Server / MySQL baik instalasi, konfigurasi ataupun utilisasi serta menguasai SQL dengan baik
Berpengalaman dengan salah satu atau lebih bahasa pemrograman dibawah ini merupakah sebuah nilai tambah :
1. PHP
2. Java
3. Mobile Apps (Android, IOS)
Berpengalaman dalam pengembangan atau pemeliharaan salah satu perangkat lunak berikut merupakan sebuah nilai tambah:
1. Supply Chain Management / Procurement
2. Learning Management
3. Asset Management
4. Document Management
5. Sharepoint Portal

Kualifikasi non-teknis:
Mampu menganalisa masalah dengan efektif dan efisien
Memiliki kemampuan komunikasi yang baik secara teknis maupun bisnis
Memiliki kemampuan bahasa inggris yang baik
Mampu bekerja secara individual ataupun secara tim dengan ritme pekerjaan yang dinamis dengan baik dan optimal

Kualifikasi tambahan:
Fresh graduate dengan IPK tinggi dan berpengalaman bekerja terkait dengan kualifikasi teknis diatas, dipersilahkan untuk mengirimkan lamaran

IT Help Desk
Kualifikasi :
Mempunyai pengalaman sebagai helpdesk adalah nilai plus
Mampu menguasai pemakaian aplikasi computer
Berpengalaman dengan database dan bahasa SQL
Mempunyai skill komunikasi yang bagus
Bisa menikmati bekerja dengan client
Mempunyai pengalaman sebagai helpdesk adalah nilai plus
Fresh graduate dengan IPK yang bagus silakan melamar

Account Manager
Requirements:
Minimum Diploma or Bachelor Degree
Preferably experienced in IT professional service industry (Software/ IT Consulting/ System Integrators company)
Strong communication and presentation skills with the ability to articulate the advantages of the related product’s technology to senior business and technical decision-makers as well as front-line technologists
Good understanding of IT solution business drivers and solution requirements
An attitude of a self-starter who can take ownership of opportunities, working independently and/or with a team
English language proficiency
Job Purpose:
Building and managing strategic relationships for our Banking and Financial Services customers, serving as the single point of contact for new business as well existing project delivery activities for the account
Having a clear grasp on the plan, status, progress and risks associated with every project
Forming a part of the steering committee formed for such large engagements to monitor the overall progress of the account
Understanding the key trends to the client's industry or domain and providing value-added solutions / suggestions to the client
Demonstrating an understanding of the client’s domain of activity and responding to the customer’s high priority needs for service and support
Demonstrating prowess in revenue forecasting and profitability management
Role and responsibilities:

Building relationships including executive level relationships at the client site
Managing relationships, new business and delivery aspects of the engagement
Effectively manages the SOW & provides status updates to clients
Ensuring project delivery oversight; carrying out review of project plans, schedules and deliverables with offshore Delivery manager/Project Leader through teleconferences
Proactively defining, driving and tracking KPIs that drive value for customer
Mentoring project managers/leads & team members from internal, working onsite, to ensure that they are delivering a professional, high quality, high value and responsive service experience to the client
Forecasting and managing resource requirements optimally
Serving as the primary escalation point for clients for any project issues and obtaining client confidence in managing projects
Identifying strategic initiatives that help the client’s business achieve their goals
Ensuring clear and timely communication and reporting of status of various projects to internal and external stakeholders
Achieving overall customer satisfaction and delight within the client organisation
Identifying and mitigating risks proactively

Apply here www.rajajobs.com/rjcode