foodpanda is world‘s #1 online food ordering platform (website and mobile app), where hungry customers can order food for home delivery from their favorite restaurants, based on their location. Currently we are operating in 40 countries across Asia, Europe, Latin America and Middle East and still expanding. We are part of Rocket Internet, the world’s largest internet platform, which includes companies Lazada and Zalora. We launched in Indonesia in 2012 and we are now looking for talented and highly motivated individuals to help growing the business in Indonesia.

Responsibilities:

Operation Analysts at www.foodpanda.co.id are responsible for setting up operations, establishing processes and running the day-to-day management of riders and customer service. As a passionate team member, you will be fully responsible for your area and report directly to the top level management. At the same time, you will become part of our international network and highly skilled team. You have the chance to gain an inside perspective of our fast growing business by receiving high responsibilities and by taking over your own leadership.
• Responsible for setting up operations, establishing processes and running the day to day management of our portfolio of thousands of vendors all across Indonesia
• Responsible for handling and improving operations of dozens of riders
• Prepare and analyze large data set to identify operational bottlenecks or growth opportunities
• Support account management in developing, identifying and attacking problem areas for vendors
• Ensure local implementation of global projects
• Constantly work towards improving customer experience

Requirements:

• Bachelor Degree from top university in Economics, Finance, Engineering or similar
• 1 to 5 years work experience in consulting, banking, logistics or operations
• Excellent analytical skills, ability to structure thinking and build efficient processes
• Strong Microsoft Office Excel skills. Knowledge of SQL or programming language is a plus
• Willingness to learn new things and improve ways of working
• Strong communication skills and ability to work in teams
• Fluency in English

send your latest resume + photograph to s.roy@foodpanda.co.id or just fill this online form to complete your application https://docs.google.com/a/foodpanda....ewform?c=0&w=1