foodpanda is world‘s #1 online food ordering platform (website and mobile app), where hungry customers can order food for home delivery from their favorite restaurants, based on their location. Currently we are operating in 40 countries across Asia, Europe, Latin America and Middle East and still expanding. We are part of Rocket Internet, the world’s largest internet platform, which includes companies Lazada and Zalora. We launched in Indonesia in 2012 and we are now looking for talented and highly motivated individuals to help growing the business in Indonesia.

Responsibilities:

CRM Manager at Foodpanda Indonesia is responsible for one of the most important roles at any e-commerce company: building a profitable, mutually-beneficial relationship between our brand and our existing users. This is done firstly by activecommunication across our CRM channels (e-mail marketing, mobile push notifications, SMS), and secondly by constant optimization of our website and landing pagelayout, in order to facilitate ideal experience.As a passionate team member, you will be fully responsible for your area, working closely with a highly skilled diverse team. You have the chance to gain an inside perspective of our fast growing business by receiving high responsibilities and by taking over your own leadership challenges.
• Fully responsible for content, layout, and logic of regular + automated newsletters, mobile push notifications, and promotional SMS
• Implementation of backlinks and mobile web splashpages inside vendor’s websites
• Implementation, content update, and optimization of our various landing pages, white label websites and vendor websites
• Close cooperation with Social Media team on creation and execution of major marketing campaigns
• Constant experimental iterations across all channels aimed at improvement of overall impact of CRM as a channel as measured by user experience, click-through rate, open rate, conversion rate, re-order rate etc.

Requirements:

• Analytical, inquisitive, structured thinker
• Strong sense of ownership and independency, constant drive for improvement
• Curious about the world of marketing, with a an intuitive feel forethe user
• Willingand eager to learn new things
• Bachelor Degree from reputable university in IT, Engineering, or Business
• At least 1 year of working experience
• Experience with HTML5
• Strong Microsoft Excel skills, knowledge of Google Docs a plus
• Strong communication skills and ability to work in teams
• Fluency in English, oral + written

send your latest resume + photograph to s.roy@foodpanda.co.id or just fill this online form to complete your application https://docs.google.com/a/foodpanda....ewform?c=0&w=1