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foodpanda Indonesia - Account Management
foodpanda is world‘s #1 online food ordering platform (website and mobile app), where hungry customers can order food for home delivery from their favorite restaurants, based on their location. Currently we are operating in 40 countries across Asia, Europe, Latin America and Middle East and still expanding. We are part of Rocket Internet, the world’s largest internet platform, which includes companies Lazada and Zalora. We launched in Indonesia in 2012 and we are now looking for talented and highly motivated individuals to help growing the business in Indonesia.


Responsibilities:

Account Management at www.foodpanda.co.id is among the most challenging, yet fascinating position in the company, and one of the most role in the company. As a passionate team member, you will be fully responsible for the relationship with our restaurant partners, bringing them more orders while ensuring the highest quality of service.
• Manage restaurant development, identify and attack problem areas, and build a strong relationship for continuous success
• Marketing: Negotiate deals, exclusivity, implement branding, sell packaging, to improve foodpanda visibility and develop their online takeaway orders
• Operations: track and follow-up with operational issues, help restaurants solve problems and implement new features and new tools to improve quality and customer experience
• Support: Welcome every new restaurants signing up with foodpanda and accompany them through the onboarding process
• Sales: Offer new services, premium access, renegotiate commission, expand business. Act as a salesperson to improve services to the restaurants growing revenues at the same time
• Be part of the most and fastest growing F&B startup in Indonesia

Requirements:

Bachelor Degree from top universities, GPA min 3.00
• Excellent communication, analytical and organizational skills
• Understanding of the commercial gains that come from fantastic service and of great relationship
• Previous experience as account manager, sales or analyst. Young graduates also welcome
• Willingness to learn new things and improve ways of working
Fluent in English
• Strong computer skills (experience with CRM tool is a plus)
• Enjoy working with others, and represent our company in a positive way.

send your latest resume + photograph to s.roy@foodpanda.co.id or just fill this online form to complete your application https://docs.google.com/a/foodpanda....ewform?c=0&w=1
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