sori agan salah link MOHON sangat2 di Bantu download "Operational issues and trends in the hospitality industry" link nya yang benar http://www.sciencedirect.com/science/article/pii/S027843199900047X thanks, mohon bantuannya
http://www.sciencedirect.com/science/article/pii/S0261517713000691 Operational issues and trends in the hospitality industry
