With the following hints and tips, you’ll be able to build an online scheduling solution that meets your business needs. 
Don’t reinvent the wheel. Improve it! 
There are lots of ready-made appointment scheduling products. Learn their advantages to adopt them and even improve on them. And try to identify drawbacks to avoid. 
When developing an appointment scheduling app for a group of US clinics, we researched several solutions previously used by the client. As a result, our software development company built a product with easy user onboarding thanks to a familiar user flow. But unlike in solutions where all filters are hidden under confusing buttons, we reduced the number of filtering options and made filters visible right in the calendar.
Ensure scalability, flexibility, and usability from the very start
Take into account software systems you want your appointment scheduling solution to integrate with. Make sure you establish a software architecture that supports these integrations and allows for adding or improving functionality as your business grows.
The microservices architecture we build for our appointment scheduling products ensures that all services can be scaled and decomposed within the bounds of the API service. You can provide great usability through easy-to-navigate bulk editing, filtering, and pre-populated forms.
Keep in mind security issues
To provide maximum cyber security when exchanging data, start with assessing risks your business might face. Common practices used by experienced technology providers to ensure great security for appointment booking software are: 
data encryption
activity logging
setting session expiration times
limiting the number of devices logged in to one account simultaneously  
complying with industry-specific regulations


Despite the variety of ready-made booking software, our clients often experience difficulties customizing this software to their needs. Moreover, onboarding staff to appointment scheduling platforms is often a challenging and long process. We hope this post has helped you find out how to create appointment scheduling functionality. If you want to delegate this task to an experienced scheduling system development provider, we’ll gladly help you add booking functionality to your website or application.