Company :
Kelok Tiga would lead the Professional Service for Support IT Infrastructure: VMware and EMC Storage and Data Domain Operational and Maintenance proposed.

ROLE :
Detail Monitoring plan and schedule would be prepared during initiation stage of the project.
Kelok Tiga will work with CUSTOMER to establish a more detailed IT Infrastructure Maintenance and Operation plan upon request.

KEYS SKILL :
1. Experience with storage management using any major platform – HP or EMC [preferred], IBM, NetApp, etc.
2. Good knowledge of data transport architectures (FC, iSCSI, FCoE, direct attach, etc.)
3. Knowledge of common network protocols eg. TCP/IP, DNS, HTTP etc.
4. Solid, practical experience with storage management tools
5. Experience with deployment tools, server provisioning and monitoring, etc.
6. Windows and/or Linux server configuration
7. Practical troubleshooting and optimization experience (linux and/or windows systems)
8. Ability to write scripts for automating tasks (eg. Powershell and/or Linux shell scripting etc.)
9. Good English skills, analytical mindset, eager to learn new things

JOB DESCRIPTION:
• 24x7 On Call / Site Support
• Type of Ticket activities: Incident, Request and Plan
• Should resolve the ticket using basic knowledge or dispatch to team members / Level 2 and Level 3
• Do housekeeping on every servers/storage
• Daily Check, based on SOP to prevent and predict the problem on every servers / devices
• Monitoring Ticket Cycle, open ticket, pending until close
• Create Weekly resume for incident, request and plan activities
• Problem/Issue Documentation and Reporting
• Escalation and update ticket status to customer regularly base on SLA (critical update every 15 minutes etc).

LAMARAN DIKIRIM VIA EMAIL
To : Amudya@ekartama.com
up : Mr Amudya