(HELP) Error roundcube, tidak bisa terima email dari webmail hosting sendiri ?
TS
anakmanja27
(HELP) Error roundcube, tidak bisa terima email dari webmail hosting sendiri ?
permisi gan, ane mau tanya:
ane punya hosting degn beberapa domain, salah satunya (www.fachridhzoe.com)
utk beberapa hari kebelakang, ane tidak bisa menerima email ke account webmail ane tp utk kirim email bisa. aneh nya ane coba pake webmail dgn domain lain yg masih dalam 1 hosting yg sama dan hasilnya ane bisa menerima+ kirim email.
jadi ane test kirim email ke webmail domain www.fachridhzoe.com dari gmail, yahoo, dll hasilnya error.
ini cuplikan errornya:
Quote:
Delivery to the following recipient failed permanently:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain fachridhzoe.com by aspmx.l.google.com. [2607:f8b0:400d:c02::1a].
The error that the other server returned was:
550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 http://support.google.com/mail/bin/a...py?answer=6596k3si33205239qao.122 - gsmtp
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:from:date:message-id:subject:to:content-type;
bh=noltwrrvz9k+D2ImPhaccC+LWJvtk2FhtW9H5WYqJ/8=;
b=HLAIQEsopJ0/BUc8TB4cbArgJShfQYAhJBi4CKIf5HAfReBZ0LR3khGAZoNAK9gE0K
/lPufaOGJGfVsWjaBpTD8CDa+kf3WgTx17tFlcpk9+8dajI5IUblDw04dwJQS0ATxL3w
ZS4G2hplYmyPchdswRnsT+lzLWjCiQIcRUBL9wDUuhc7agKATu3mlVcOgAWdxVRLCRWc
IowzabMqPdhw9UKXa+l0w0PfeAZFU4nFFkMUHVQkRAq1lJjVieb01VFY/e2ahM+J7Xgp
0TtO/z3ny6TWBX/xnB2K887Ygpi7pZ8S+38K/spyKCsmN1wz8NaAq5TyImj9CjsMRLi8
avSw==
X-Received: by 10.68.129.201 with SMTP id ny9mr35576282pbb.70.1386035645260;
Mon, 02 Dec 2013 17:54:05 -0800 (PST)
MIME-Version: 1.0
Received: by 10.70.102.131 with HTTP; Mon, 2 Dec 2013 17:53:25 -0800 (PST)
From: Eghi Fachridhzoe Aszhry <fachridhzoe@gmail.com>
Date: Tue, 3 Dec 2013 08:53:25 +0700
Message-ID: <CAGu1Hg0AXPBULNV+a4smz2UsqNoB06MT-o1VjXrcEpygithhEg@mail.gmail.com>
Subject: asas12
To: Chief Executive Officer of FACHRIDHZOE GROUPS <ceo@fachridhzoe.com>
Content-Type: multipart/related; boundary=047d7b10cae5487ac804ec979268
mohon pencerahanya gan
alhamdulilah udah solve dengan bantuan agan dibawah ini:
Spoiler for :
Quote:
Original Posted By thelor►pertamax,
mx domain fachridhzoe.com, mengarah ke google, jika seperti ini kondisinya berarti menggunakan fasilitas google apps.
dari error messagenya,
The error that the other server returned was:
550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 http://support.google.com/mail/bin/a...py?answer=6596 k3si33205239qao.122 - gsmtp
"The email account that you tried to reach does not exist" tidal ditemukan alamat email tujuan.
Asumsi,
agan menggunakan fasilitas webmail hosting (http://fachridhzoe.com/webmail) berarti sudah create email dari hosting panelnya (cpanel, etc).
jika memang menggunakan google apps (sesuai mx), artinya manajemen email (create, delete) harusnya melalu administrator google apps-nya,
coba cek di dashboard administrator google apps apakah ada email tersebut ?
jika ternyata tidak, ganti mx domain agan default menggunakan hosting, biasanya mail.fachridhzoe.com priority 0 atau 10.
lalu kenapa ngirim bisa, agan sudah create akun email di hosting panel dan menggunakan fasilitas webmail hosting, jadi tidak ada masalah ketika kirim.
kenapa ga bisa ngirim, server pengirim akan mencari server email akun agan berdasarkan setting mx tersebut, karena mx ke google apps jadi email diserahkan ke google apps, dari sini google apps akan mendistribusikan ke akun agan, karena ga ditemukan, ditolak (bounching).