Maaf Gan ane kelupaaan linknya, udah ane tambahin linknya di tempat rikues tadi. Untuk lebih cepatnya ini Gan: 1 Title: Understanding User Perceptions of Information Systems Success Author: Whyte, G., Bytheway, A., and Edwards, C Publication: Journal of Strategic Information Systems http://dx.do...
Gan minta rikues paper ini yah.. 1 Title: Understanding User Perceptions of Information Systems Success Author: Whyte, G., Bytheway, A., and Edwards, C Publication: Journal of Strategic Information Systems http://dx.doi.org/10.1016/S0963-8687(96)01054-2 Makasih yah Gan :shakehand
Gan mohon bantuannya untuk donlot paper ini yah... 1 Title: The consolidated help desk. Author: Richard Kirchmeyer. Published in: Proceedings of the 30th annual ACM SIGUCCS conference on User services. http://dx.doi.org/10.1145/588646.588688 2 Title: Aiming for a consolidated help desk…a consul...
Maaf Gan, hanya dapat no.2.. Silakan :clock https://docs.google.com/file/d/0B1bdSn7Xp9OIOWtjUlRyWW0zdXM/edit?pli=1 EDIT Makasih Gan.. ::cendols :shakehand
Minta bantuannya lagi Gan.. 1 Title : A five-step method to tune your ITSM processes. Author : Galup, S. D., & Dattero, R Publication : Information Systems Management http://dx.doi.org/10.1080/10580531003685220 2 Title : Confusion in the Ranks: IT Service Management Practice and Terminology. A
1 http://www.mediafire.com/view/clx81pq92bi8j7u/ryand24_070813_1.pdf Thanks banget bro Agungz.. Cendolnya nunggu dulu yah, karena musti muter dulu nih..:shakehand2
yang kedua: https://dl.dropboxusercontent.com/u/24956695/KASKUS/05430033.pdf Thanks Juragan :cendolbig
Mohon bantuannya yah Juragan.. 1 Title : Justifications, Strategies, and Critical Success Factors in Successful baikImplementations in U.S. and Australian Companies: An Exploratory Study Author : Carol Pollard & Aileen Cater-Steel. Publisher : Taylor & Francis http://dx.doi.org/10.1080/105
Ane rikues lagi yah Gan.. 1 Title : A Maturity Model for Implementing baikV3 in Practice Author : Pereira, R. ; http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=6037627&isnumber=6037594 2 Title : Defining Requirements for an Incident Management System: A Case Study Author : Marko J
http://www.mediafire.com/view/2a87xdo3gb6q34k/ryand24_030813_1.pdf maap jarang bantu, masih di kampung, koneksi nyut-nyutan :berdukas Sipp Gan, :thumbup ini aja udah ngebantu banget, pas lg ngejer deadline ni..
Gan tolong rikeus paper ini yah Gan Title : Automating ITSM Incident Management Process Author : Gupta, R, Prasad, K.H, Mohania, M. Publication : Autonomic Computing, 2008. ICAC '08. International Conference on http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=4550835&isnumber=45508
Permisi Gan, ane masukin lagi yah rikues ane kemarin dalam antrian yang baru.. 1 Title : Improving IT Service Desk and Service Management Processes in Finnish Tax Administration: A Case Study on Service Engineering Author : Marko Jäntti Publisher : Springer Berlin Heidelberg http://dx.doi.org/10.1
ane angap request hanya no 1 gan silahkan https://docs.google.com/file/d/0ByXaQqutX0yFS2ZYZ2U1RUwzeEU/edit?usp=sharing :) Okeh gan, maap kalau kelebihan, nanti ane ngantri lagi satu-satu.. Aniwei makasih udah tetep ada yang didonlotin... :shakehand:cendolb
Mohon bantuannya lagi yah Gan.. 1 Title : Setting the Stage for a Successful baikAdoption: A Delphi Study of IT Experts in the Norwegian Armed Forces Author : Jon Iden & Lars Langeland Publication : Information Systems Management http://dx.doi.org/10.1080/10580531003708378 2 Title : Improvi
Makasih banyak Agan bakbudix :shakehand untuk agan ryand24 https://skydrive.live.com/redir?resid=E97A6F5B8D10443E!277 https://skydrive.live.com/redir?resid=E97A6F5B8D10443E!278
Gan ane :request rikues lagi yah, maklum lagi bikin thesis.. 2 Title : A conceptual framework for managing service desks: A South African perspective Author : Leonard, A & Strydom, I. Publication : Technology Management in the Energy Smart World (PICMET), 2011 Proceedings of PICMET '11 http://iee...
