agan, mohon bantuan lagi... skripsi ane ganti variabel T.T 1. Correlates of Brand Loyalty: Some Positive Results James M. Carman Journal of Marketing Research Vol. 7, No. 1 (Feb., 1970), pp. 67-76 http://www.jstor.org/discover/10.2307/3149509?uid=3738224&uid=2&uid=4&sid=21102782661051