If you can log in, great news! But don’t breathe a sigh of relief just yet. Remember, quick thinking will help you get your Gmail account back. Change your password immediately and make sure to check that your secondary email or security question hasn’t been changed too.
In order to do this, you want to go to myaccount.google.com and click on the Sign-in & security tab. From here, you ought to change your password and recovery options as well as enable security alerts to warn you should this happen again. Also make sure to change passwords to all services you have signed on if they use the same password.
You should also contact any friends or family on your contact list and let them know that your email was compromised. You should warn to not click on links that may be sent from your account.
What to do if you no longer have access to your Gmail account
If for some reason you are late in out guessing the hacker and the hacker has locked you out of your account follow the following steps.
- First things first, you need to go to google.com/accounts/recovery to start your account recovery process with Google. From here, you can reset your password if you have a secondary email associated with the account or a security question/answer that hasn’t been changed.
- If your secondary email address has been changed, you are going to want to select the ‘I’m having other problems signing in’ option, enter your affected email address and click continue.
- From here you might be asked to enter a CAPTCHA and choose the ‘I think someone else is using my account’ option. Click the ‘If you can’t access your account’ dropdown and you’ll have to fill in the account recovery form. Google should now be able to help guide you through a recovery process and will get back to you in order to help get your account back.
- If all things go well, you should have the control of your Gmail account in not time. But remember to put a very tough password this time around so the hacker doesnt make a more again.
Source : How to recover hacked gmail account