PT ALDMIC INDONESIA
PT Aldmic Indonesia operates FlowerAdvisor which is an international flowers and gifts E commerce.
FlowerAdvisor came about as a result of a prominent absence of a single strong brand in Asia for International Flower & Gifts Delivery. Online users found it a struggle to discover a trusted 24 hour delivery flowers & Gifts site which can be replied upon to send flowers, hampers and gifts to their loved ones anywhere in the world. FlowerAdvisor has a network of florists which are located in more than 111 countries in the world, thus makes FlowerAdvisor as one of the biggest E Commerce Player in Asia that specializes in Flowers & Gifts
Currently PT. Aldmic Indonesia are expanding and are seeking for Highly caliber & motivate candidates to fill the following position.
CUSTOMER SERVICES MANAGER
· Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning
· Play a significant role in long-term planning, including an initiative geared toward operational excellence
· Supervise and coach office team leader on a weekly basis
· Suggest improvements to the various communications by the company
· Handle and resolve customer complaints
· Obtain and evaluate all relevant information to handle inquiries and complaints
· Communicate and coordinate with internal departments
· Experience of working 3 – 5 years.
· Candidate min. S1 all majors.
· Have strong verbal and written communication skills in English.
· Applicants must be willing to work in Shifting.
· Hardworking, diligent, honest, accurate and able to work together in teams as well as individually.
· Willing to work over time to finish deadlines.
This is an URGENT requirement. Only short-listed applicants will be contacted for in-depth screening, job offer and for further interviews.
Interested candidates are invited to submit your resumes to firstname.lastname@example.org. Please send applications in English only.