PT ALDMIC INDONESIA
PT Aldmic Indonesia operates FlowerAdvisor which is an international flowers and gifts E-commerce.
FlowerAdvisor came about as a result of a prominent absence of a single strong brand in Asia for International Flower & Gifts Delivery. Online users found it a struggle to discover a trusted 24 hour delivery flowers & Gifts site which can be replied upon to send flowers, hampers and gifts to their loved ones anywhere in the world. FlowerAdvisor has a network of florists which are located in more than 111 countries in the world, thus makes FlowerAdvisor as one of the biggest E Commerce Player in Asia that specializes in Flowers & Gifts
Currently PT. Aldmic Indonesia are expanding and seeking for highly caliber & motivate candidates to fill the following position.
· Handle general inquiries from customer
· Respond to inbound phone and email from customers
· Make outbound calls to customers to follow up on transactions
· Liaise with internal units to ensure that transactions are settled promptly and accurately
· Identify and fulfill customers’ need appropriately
· Provide support to processing team
· Effectively answer customers’ transaction enquiries as well as take ownership to resolve customer issues
· Record all customer interaction in our Customer Relationship Management System.
· Preferable Male
· Max 35 years old
· Candidate must possess at least a Diploma in any field
· Fresh graduate are encouraged to apply
· Have strong verbal and written communication skills in English
· Pleasant voice tone and pitch
· Customer Services / Call Center experience is an advantage
· Candidate who can start Immediately advantage
· Applicants must be willing to work in Shifting
· Willing to work over time to finish deadlines
· Able to work in a team & under pressure
This is an URGENT requirement. Only short-listed applicants will be contacted for further interviews. Interested candidates please send us your update resume with recent photos in English to: firstname.lastname@example.org