permisi agan2 komputer ane sepertinya kena virus tapi ane nggak tau jenis virus apa setiap ane jalanin windows explorernya pasti keluar peringatan terus gan isinya kaya gini

Problem signature:
Problem Event Name: BEX
Application Name: explorer.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc60d
Fault Module Name: StackHash_a7aa
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

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jadi windows explorernya selalu crash nggak bisa dijalanin mohon bantuanya ya agan2 sekalian makasih