ane cuma bisa bantu no 1 gan... monggo... http://www.mediafire.com/?9qbcu58s2o5c93k thx gan. :cendols rikues satu lagi ya gan.. Affirming Communication's Primary Role in a Manufacturer-Retailer Context MT Holden, T Otoole - Journal of marketing management, 2004 http://www.tandfonline.com/doi/abs/
gan, rikues jurnal ya.. 1. A study of the impacts of service quality on relationship quality in search- experience-credence services, Total Quality Management, 15(1), 43–58. author : Yi-Ching Hsieha & Shu-Ting Hiang http://www.tandfonline.com/doi/abs/10.1080/1478336032000149090 atau http://www....